PRIVACY POLICY

Privacy Policy – OpenXtop

Effective Date: January 9, 2025

At OpenXtop, we value the privacy and security of our customers. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website and make purchases. By using our website, you agree to the collection and use of information as described in this policy. We are committed to complying with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable privacy laws to ensure your information is handled securely and responsibly.

1. Information We Collect

When you visit OpenXtop.com or make a purchase, we collect the following types of information:

  • Personal Information: This includes your name, email address, phone number, billing address, shipping address, payment information (credit card details, PayPal information), and other contact information you provide to us during the checkout process.

  • Non-Personal Information: This includes data that is automatically collected through cookies, tracking technologies, and log files, such as your IP address, browser type, device type, and browsing behavior on our site.

  • Payment Information: We collect payment details such as credit card numbers or PayPal information, but this data is processed securely through a third-party payment provider and is not stored by OpenXtop.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Orders: We use your personal and payment information to process and fulfill your orders, including shipping and billing.

  • To Improve Our Services: We analyze non-personal information and browsing behavior to enhance our website’s functionality, user experience, and product offerings.

  • To Communicate with You: We may use your contact information to send you order confirmations, shipping updates, promotional emails (if you opt-in), and customer support communication.

  • To Personalize Your Experience: We use your browsing history and preferences to offer personalized product recommendations and improve the shopping experience on our site.

3. How We Protect Your Information

At OpenXtop, we prioritize your privacy and security. We implement strict security measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. We use encryption technologies, including Secure Socket Layer (SSL), to protect sensitive data during online transactions.

However, no data transmission over the internet or electronic storage method is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with the following parties under specific circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist with payment processing, order fulfillment, marketing, and other services related to running our business. These third parties are obligated to protect your information and use it solely for the purposes for which it was provided.

  • Legal Compliance: We may disclose your personal information if required by law or in response to legal requests from government authorities, such as subpoenas or court orders.

5. Cookies and Tracking Technologies

To enhance your browsing experience and gather non-personal information, we use cookies and similar tracking technologies. Cookies are small text files that are placed on your device to remember your preferences, improve site functionality, and analyze website traffic.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

6. Your Rights and Choices

You have the right to control the personal information we collect and how we use it. This includes:

  • Opting Out of Marketing Communications: If you no longer wish to receive promotional emails from us, you can unsubscribe by following the instructions in the email or by contacting us directly.

  • Access and Correction: You can request access to the personal information we hold about you and request corrections if necessary.

  • Deletion of Personal Data: You may request the deletion of your personal data, subject to certain exceptions, such as if the data is necessary for compliance with legal obligations.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA).

7. Third-Party Links

Our website may contain links to third-party websites for your convenience. These third-party sites are not operated by OpenXtop, and we are not responsible for the content, privacy practices, or security measures of these sites. We encourage you to read the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from minors. If we become aware that we have collected information from a child under 13, we will take steps to remove the information as required by applicable laws.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please feel free to contact us:

Thank you for trusting OpenXtop with your personal information. We are committed to protecting your privacy and ensuring that your experience with us is safe, secure, and enjoyable.