Privacy Policy

Effective Date: May 7, 2025

At OpenXtop, we are committed to safeguarding your privacy while ensuring a secure shopping experience. This Privacy Policy outlines how we collect, use, protect, and disclose your information when you visit or purchase from our website, https://openxtop.com. By using our site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information to provide you with a seamless shopping experience.

Personal Information

Personal information is any information that identifies you personally, such as:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information

We collect this information when you make a purchase, subscribe to our newsletter, or contact our customer service team.

Non-Personal Information

Non-personal information is data that cannot directly identify you. This includes:

  • IP address

  • Browser type and version

  • Device information

  • Cookies and tracking data

We use this information to improve the functionality of our website, analyze trends, and enhance user experience.

2. How We Use Your Information

We use the information we collect in the following ways:

  • Order Processing: To complete your orders and provide customer support.

  • Personalized Experience: To offer product recommendations and improve the content on our website based on your preferences.

  • Marketing: To send promotional emails and newsletters. You can opt-out of these communications at any time.

  • Security: To detect and prevent fraudulent activities and ensure your information is kept secure.

  • Customer Support: To respond to inquiries and resolve issues related to your order.

3. Data Protection and Security

We take the security of your personal data seriously. We employ advanced security measures, including:

  • Encryption: Secure Socket Layer (SSL) technology to protect sensitive information during transactions.

  • Secure Payment Processing: We use trusted payment gateways to process transactions securely.

  • Access Control: Only authorized personnel have access to your personal data for order fulfillment and customer support.

4. Sharing Your Information

We do not sell, rent, or trade your personal information with third parties. However, we may share your data in the following situations:

  • Service Providers: We may share information with trusted third-party service providers who assist us with our business operations, such as shipping, payment processing, and email marketing.

  • Legal Compliance: We may disclose your information when required by law, to comply with legal obligations, or to protect our rights and safety.

5. Cookies and Tracking Technologies

We use cookies to enhance user experience, analyze website traffic, and deliver targeted advertising. Cookies are small files stored on your device that help us remember your preferences and track website performance.

  • Essential Cookies: Required for website functionality (e.g., shopping cart).

  • Analytical Cookies: Used to analyze website usage and improve our site.

  • Advertising Cookies: Help display personalized ads based on your browsing behavior.

You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features of our website.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request access to the information we hold about you.

  • Correction: You can update or correct inaccurate information.

  • Deletion: You can request the deletion of your personal data, subject to certain exceptions.

  • Opt-out: You can unsubscribe from our marketing communications by following the unsubscribe link in the emails or contacting us directly.

If you wish to exercise any of these rights, please contact us at the details provided below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites. We recommend reviewing the privacy policies of any third-party websites before providing any personal information.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that we have collected personal information from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be reflected on this page, with the “Effective Date” updated accordingly. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Street: 10 Traill Street, Rosskeen, United Kingdom
Phone number: 077 2429 2162
Email: contact@openx.com
Website: https://openxtop.com